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Service desk / contact

One documented support route.

Use the published support address for order questions, corrections, refunds, privacy requests, and complaints.

SellerDPRIME SOLUTIONS PTY LTD · ABN 81693267444

Contacthello@mapandmention.com

Address59 Propellor Avenue, Leppington NSW 2179, Australia

Effective2026-08-27

Email

hello@mapandmention.com

Include

Provide the order reference if one exists, the business name, a concise description of the question or problem, and the outcome requested. Do not send passwords, card details, identity documents, customer lists, or private analytics.

Response and urgent matters

Support is asynchronous and is not an emergency service. Payment disputes, suspected fraud, or compromised card information should also be reported promptly to the payment provider or card issuer through their official channel.

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